By making a reservation you are entering into a rental contract with Next Stay Vacation Rentals, and therefore agree to and are bound by the Terms and Conditions contained below. Proceeding with this reservation and booking a home with Next Stay Vacation Rentals shall be deemed acceptance of the following terms and conditions.
Guests agree that they are responsible for the cost of any damages sustained to the property, or its contents during the stay; this includes, for breakages, marks or scuffs on walls or for any excessive cleaning charges incurred during your stay. Guest also agrees that smoking is NOT permitted at the property, and any failure to adhere to this will result in a minimum $250.00 penalty as well as damages and extra cleaning costs. Guests should note the aim of this policy is to maintain and preserve our vacation homes to the highest standards and prevent mistreatment and damage by previous guests – the benefits of this policy are enjoyed by you the guest during your stay. Next Stay Vacation Rentals promises to treat all guests fairly and asks all guests to look after our homes as if they were your own.
Payment
– If it is more than 60 days before scheduled arrival, a $500 deposit is required at the time you make this reservation. If reservation is made 60 days or less before date of check in, payment in full is required at the time of booking.
– The final payment is due 60 days before your arrival. The final payment will be billed to your credit card on file unless other payment arrangements have been made – please let us know in the comments box if special arrangements are requested. The Guest agrees that payment of the rental deposit sum to Next Stay Vacation Rentals will signify their full acceptance of these terms and conditions of rental. Please read all terms and conditions below.
Safely Damage Insurance Policy
.GUEST VERIFICATION: I give permission to SafelyStay, Inc., to verify my identity, and check criminal databases in order to confirm my reservation. Complete terms regarding Safely’s guest verification can be found at Please contact Safely at or go to if you have any questions.
TRUST AND SAFETY: The SafelyStay, Inc. Trust and Safety Fee includes up to $10,000 of coverage for contents damage and up to $500,000 coverage for property damage and bodily injury. Complete terms regarding the Trust and Safety coverage can be found at . The Trust and Safety Fee is refundable only if the reservation is canceled in writing at least twenty-four (24) hours prior to arrival date. Any deductible or minimum claim amount will be the responsibility of the Guest, and Next Stay Vacation Rentals will process using the form of payment on file for Guest.
Travel Insurance
Next Stay Vacation Rentals recommends all guests purchase travel insurance to protect against unforeseen circumstances.. We do not currently offer this option but you can look up and provide your own coverage from one of the many online options.
Hurricane Policy
Next Stay Vacation Rentals does not offer refunds or reschedule trips due to hurricane activity. If you are concerned about possible interruption, cancellation or delayed travel due to tropical occurrences, you are strongly encouraged to purchase travel insurance
Reservation General Liability Notes
– All properties are non-smoking. Absolutely no pets are allowed and only dogs for the visually impaired will be allowed. This rule can be waived for some properties which are pet friendly but you must have the express written permission of Next Stay Vacation Rentals for your pet to enter the property. Pet fees and additional cleaning charges will apply. Pet fees are not designed to cover damage or cleaning costs – this is an occupancy fee. Pets present in a home without permission will result in the eviction of the Guest from the Property, without refund and the loss of all funds paid and further charge to the credit card on file to cover the additional cleaning costs.
– The Guest making the reservation must be 25 years of age or older and must occupy the rental property the entire term of the reservation.
– By law, occupancy may not exceed what is posted for each rental property. Only persons listed above in this Rental Agreement are permitted to stay in the rental property. Maximum occupancy is typically determined by how many people can sleep in the beds at the home as they are designed.
– The reservation is accepted & confirmed only for the number of guests declared on the original guest enquiry. Next Stay Vacation Rentals reserve the right to cancel the reservation if additional guests are added without prior consent at the loss of deposit or funds paid to guest.
– Pools are used at guests’ own risk. Under 18’s must be accompanied at the pools. The safety fence (if installed) must be used at all times.
– Pre Order BBQ Grill before arrival is $89 and includes clean grill, propane and will be cleaned after your stay by our staff and the grill will be unlocked and ready for use upon arrival. If you order the grill after your arrival the fee is $109 and we will charge your card and provide you with the code to unlock the grill
– If the BBQ grill is used at the property, guest accepts you are using it at your own risk. Guests will be held responsible for any damage caused by use or misuse of the grill. Only use the grill in open, outdoor areas. The grill must not to be used in any enclosed areas. Next Stay Vacation Rentals and/or the Owner do not accept liability for equipment failure, although in the event of failure we will endeavor to supply a replacement unit.
– The air conditioning in any of our homes should not be set below 72 degrees Fahrenheit by the guests. Setting the thermostat to a lower temperature will not cool the property any quicker. Due to the high temperatures in Florida, it can be difficult for the system to cool the internal temperature below this point. Setting the temperature below 72 degrees may result in the system freezing up. If this occurs the air conditioning will have to be turned off to allow the unit to de-frost. You will have no air conditioning during this time and will be responsible for the call out charges incurred to fix the system.
-Allergies – Next Stay Vacation Rentals is unable to guarantee a peanut-free or allergen-free property. In addition, Next Stay Vacation Rentals cannot guarantee that a property will be free of other allergens such as perfumes, lotions, cleaning solutions.
– Next Stay Vacation Rentals or its representatives may enter the Property at any time, without notice. This is for any reason deemed necessary by Next Stay Vacation Rentals including but not limited too for the purpose of protection of the property. This is extremely rare and we will endeavor to seek you permission to enter the home in the majority of instances.
– Guests are not allowed to use the property for any immoral or unlawful purpose. Any guest who violates any law or ordnance will immediately terminate occupancy without a refund.
– No parties, weddings, social or commercial events shall be held at the home without the express written permission of Next Stay Vacation Rentals.
– This Rental Agreement may not be assigned or the property sublet without express written permission of Next Stay Vacation Rentals. No locks must be broken changed or added.
– We cannot accept any responsibility for your personal safety during your vacation. You are reminded to exercise care as to your personal safety and the safety of your companions. Use of the pool and any community pool and recreation area is entirely at your own risk. It is important that children are supervised at all times in and around swimming pools. For the safety of children, doors that have direct access to the pool may be alarmed. Tampering or disconnection of these devices is an offense. Alternatively, the property may have a removable pool safety fence located around the pool area. If this pool safety fence is removed during your stay at the home, you will assume full responsibility for any and all use of the pool and spa.
— All trash must be put out for collection on the appropriate day per binder in the home. Excess trash/garbage left on your departure is not acceptable, trash that is left inside of garbage cans that is not contained within trash bags will incur a fee of $50 per trash can in order we may remove trash and bag it properly for disposal.
– All descriptions given on the websites are made in good faith and the owners accept no liability whatsoever for errors or omissions.
– The Guest agrees to abide by all home owners association rules.
– Failure to comply with any of the terms herein will, at the sole discretion of Next Stay Vacation Rentals, result in the eviction of the Guest from the Property, without recompense or refund.
– Should you experience any problems with the rental property during your stay, contact Next Stay Vacation Rentals who will make efforts to rectify the matter. Do not attempt to contact the owners or the staff of Reunion Resort or The Oasis at Champions Gate. Should a problem remain unresolved, you are required to notify us in writing within 48 hours of vacating the rental property. No action can be taken or liability accepted for any complaints received after this period.
Check-in/Check-out Procedures
– Check-in time is after 4:00 pm and check-out is before 10:00 am.
-Early check-ins or late check-outs can be requested for an additional charge. All early check-ins or late check-outs are subject to no other reservations in the property at the time of your arrival/departure. In the event a Guest fails to depart from the property by 10:00 am with no late check-out arranged and results in Next Stay Vacation Rentals being unable to clean and prepare the property for the next arriving Guest that day, the departing Guest agrees to pay damages and costs incurred by Next Stay Vacation Rentals; including but not limited to moving the incoming Guest to another rental property. Minimum late check out penalty is $100 per hour.
Check-in Instructions
– The property has an Electronic Lock. The code will be sent upon receipt of final payment. For your convenience you do not have to find our office – you can go straight to the property any time after 4pm, enter the code and be granted access.
SELF-CATERING ACCOMMODATION
– Each rental property comes complete with equipped kitchen including a refrigerator, freezer, oven, range, microwave, dishwasher, toaster, coffee maker, cookware, dishes and glasses. Each Property also includes a full size washer and dryer. In addition to this, properties come with linens and towels. Kitchen items are cleaned thoroughly with household detergents.
– While we try to provide each Guest with everything they will need, there are some items that are not provided in the rental properties. Vacation homes are self-catering accommodations. Next Stay Vacation Rentals provides complimentary starter soap, toilet paper, and trash bags. Once these items are used, it is the Guest’s responsibility to replenish them.
– Next Stay Vacation Rentals is an independent property management company that manages privately owned individual rental properties located within resort communities. Next Stay Vacation Rentals cannot and therefore does not guarantee access to any resort amenities such as, but not limited to, swimming pools, golf courses, fitness rooms, tennis courts & restaurants. The guest acknowledges that Next Stay Vacation Rentals is not liable if access to any such resort amenities is restricted due to maintenance, resort policies or any other reason. If you are unsure about what amenities are included at your homes location please ask and we will confirm – most facilities ARE included, however certain features like Golf courses, spa and Reunion Resort waterpark maybe limited or require special passes, you are renting a vacation home and not community facilities. Please note Champions Gate Oasis and Solterra Club house facilities are included with no or few restrictions.
Limitation of Liability
– Next Stay Vacation Rentals and/or the Owner do not accept liability for equipment failure and/or services in the Property. In the event of failure of equipment, the Guest must notify us within one working day, so as Next Stay Vacation Rentals may elect to rectify the failure.
-Failure of pool pump, pool heaters and other pool equipment. Failure of pool heat will result in a refund of pool heat charges paid/made by the guest for the period which the outage occurred. If pool heat was included free of charge with your stay then we will refund you 3% of the nightly rental rate in lieu. Pool Heat is offered at an additional $30-35 per day and refund/compensation is limited to this amount as paid by the guest. Every action and care is taken to ensure 100% reliability however from time to time equipment will need repair.
Pool Temperature – Pool heat is by additional order only and is not included in your stay unless ordered separately at the time of booking. Advertising or property descriptions using the terms ‘heated pool’ are to indicate that pool heating is an option at this home for an additional charge. In some winter or cooler months pool heaters may struggle to keep water temperature above 80 degrees. This does not constitute equipment failure and no refund shall be given. Water cools off significantly over night and while it is rare that overnight temperatures fall below 40 degrees it is possible. In some rare instances the pool heater may struggle to keep the water above 80 degrees.
-Internet and WI-FI. Internet providers do experience occasional outages throughout the year. In the event of outage Next Stay Vacation Rentals (upon request) will attempt (subject to availability) to provide immediate assistance to those guests who rely on internet for work needs by providing a cellular hotspot device. Guest agrees to a fair-usage policy of data usage and not to download or stream videos which result in high data charges. All efforts will be immediately made to restore regular service however please note most cable company internet providers do not dispatch service technicians at weekends. Next Stay Vacation Rentals accepts no liability what so ever for internet outages and no refunds of any sort will be due for internet outages.
-Cable TV – Cable TV is a free benefit provided in some but not all vacation homes. In the event of an outage Next Stay Vacation Rentals will make every attempt to restore service as quickly as possible, however please note most cable company internet providers do not dispatch service technicians at weekends and during week days it can often take a number of days to schedule new services. Next Stay Vacation Rentals accepts no liability what so ever for TV outages and no refunds of any sort will be due.
-TV’s and Movie Theatres – Some of our homes are equipped with Home movie theatres. Please check this system is working upon check-in and notify us within 1 hour if the system is not functional. Guests are responsible for leaving this equipment in the manner it was found. If you chose to remove any cable and plug it into your own device you must replace it upon departure and ensure system is in working order. Any system found tampered with and none-functional at the fault of the guest upon check-out will incur a $35 call out charge.
– Power and Utilities. Next Stay Vacation Rentals does not accept liability for any failure of supplies such as gas, water, electricity. Next Stay Vacation Rentals does not accept responsibility for failures caused at the fault of the utility provider or persons who control or supply main services. In the highly unlikely event of a major service outage Next Stay Vacation Rentals will attempt to relocate the guest to a property with full services. In the even more unlikely event this is not possible no liability is accepted by Next Stay Vacation Rentals.
-Air Conditioning Failure – We regularly inspect and maintain air-conditioning units but occasionally repairs can be required and outages can occur. In the event of such an occurrence Next Stay Vacation Rentals will take immediate steps to have the unit serviced and repaired. No guarantee is made about the reliability of air-conditioning units, however with typical failures we have experienced in the past they are most commonly fixed the same day. Our suppliers and vendors typically carry stocks of common replacement parts with them when being called to a repair. Please however note Next Stay Vacation Rentals does not accept any liability of outages what so ever.
Next Stay Vacation Rentals and/or the Owner do not accept liability for lost or stolen personal property of the Guest from the Property during the rental period. Next Stay Vacation Rentals and/or the Owner accept no liability for personal loss or injury to the Guest during the rental period.
Next Stay Vacation Rentals and/or the Owner accept no liability for restricted access or no access to any resort amenities during the rental period.
– The Guests understand that there is no lifeguard on duty and it is a condition of this reservation that the use of the rental property and pool is entirely at the guest’s risk. Diving, horseplay or running around the pool area is prohibited; no child in the party or adult non-swimmer will use the pool without adequate adult supervision by a strong swimmer. The guest must immediately report any problems with the pool alarms or pool safety fencing. All guests understand and agree that neither the property owner nor property manager can accept responsibility whatsoever in case of accident or illness whilst on the property. Any disputes under this Agreement shall be resolved exclusively via binding arbitration according to the rules of the American Arbitration Association for commercial disputes in Osceola County, Florida, applying Florida law. Each party shall pay their own attorney Fees/costs and, the State of Florida shall have exclusive personal and in rem jurisdiction over any dispute.
– Next Stay Vacation Rentals do not accept liability for acts of violence, nature, fire, flood, war, civil disobedience, riot, or other force majeure that may have a deleterious effect on the Guest.
— We accept no responsibility of liability for any loss or damage or alteration in the terms of your reservation caused by events beyond our control, including, but not restricted to war, terrorist activity, civil commotion, flight delays or cancellations airport closure, adverse weather conditions, fire, flood or industrial dispute. There will be no credit given for shortened stays due to late arrival or early departure for any reason and no credit given for cancellation due to weather conditions.
Force Majeure
– There may be circumstances beyond our control, in which the property might not be available for your reservation. Examples of these, but are not limited to, destruction of property, sale of property, water, gas or sewer leaks, fire or any other damage to the property making it inhabitable or potentially inhabitable. In the event of Force Majeure, Next Stay Vacation Rentals will do their best to make alternative arrangements for the guest whenever possible. Next Stay Vacation Rentals reserves the right in exceptional circumstances to cancel a reservation for any reason it deems necessary. Next Stay Vacation Rentals reserves the right to alter the booked property to another of comparable nature for any reason. Comparable nature shall be deemed as at least equivalent number of bedrooms within a 12 mile radius of original home. Guests should rest assured such action would only be taken in highly unusual circumstances, such as property floods, utility outages of other reasons of unavailability at short-notice. Next Stay Vacation Rentals is not responsible for any other costs connected with any such cancellation, howsoever arising.
Personal Items Left Behind at the Home
In the event a guest may have left a personal item behind in the rental property, we will do our best to locate it, however, the owner and the management company are not responsible for any losses. Due to the sheer volume of people leaving items in the home and having to return each one a call out fee of $35 to guest will apply plus shipping. Please remember to take all of your items with you!
Cancellation Policy
All bookings and the original dates that are booked are final. In rare instances we may be able to alter dates to suit, however no guarantee of this can be made. Deposits are non refundable at any time. Once final payment is made all reservations are final. Please purchase travel insurance if you wish to be protected against unforeseen circumstances.